1. Scope
(1) These data protection provisions apply to the collection, processing, and use of personal data by AKARAT Dienstleistungen GmbH (hereinafter "Provider") in connection with the use of this website by its visitors and users (hereinafter "Customer").
(2) The data protection provisions govern the handling of personal data regardless of any specific order or use of additional services. Diverging data protection provisions of the customer shall only apply if the provider has expressly agreed to them in writing.
(3) The provider reserves the right to change these data protection provisions at any time. The amended provisions will be communicated to the customer in a timely manner. If the customer does not object to the new provisions within two weeks of receiving the notification, they shall be deemed accepted.
2. Collection and Processing of Personal Data
(1) The provider collects, processes, and uses the customer's personal data solely within the framework of applicable data protection laws.
(2) Personal data is only collected when the customer voluntarily provides it via the online form or other input options on the website.
(3) The data is processed for the purpose of handling the customer's inquiries and providing the offered services.
3. Use of the Online Form
(1) By completing and submitting the online form, the customer consents to the processing of their personal data in accordance with these data protection provisions.
(2) The entered data is transmitted in encrypted form and treated confidentially. Disclosure to third parties occurs only if legally required or necessary to process the customer inquiry.
(3) The provider confirms receipt of the submitted data via an automated email, which does not constitute a legal obligation or acceptance of a contract.
4. Data Retention and Deletion
(1) Personal data is stored only as long as necessary for processing the inquiry or fulfilling legal retention obligations.
(2) The customer has the right to request deletion of their data, provided there are no conflicting legal retention obligations.
(3) Data required for tax or legal purposes is stored in accordance with statutory requirements and deleted after the retention period expires.
5. Customer Rights
(1) The customer has the right to access information about their stored data and to request correction, deletion, or restriction of its processing.
(2) The customer may object to the processing of their personal data at any time and request data portability in a commonly used format.
(3) Inquiries regarding data protection rights may be addressed to the provider in writing or via email.
(4) The customer has the right to lodge a complaint with a data protection supervisory authority if they believe the processing of their data violates data protection laws.
6. Data Security
(1) The provider employs technical and organizational measures to ensure the security of personal data and protect it from unauthorized access, loss, or manipulation.
(2) The website uses encryption technologies to ensure secure transmission of personal data.
(3) Access to personal data is granted only to authorized persons who are obligated to comply with data protection regulations.
7. Cookies and Tracking Technologies
(1) The provider uses cookies and similar technologies to analyze website usage and improve the user experience.
(2) Customers can object to the use of cookies or adjust their settings through their browser preferences.
(3) Further information about cookies and tracking technologies is available in the cookie policy on the provider’s website.
8. External Links and Third Parties
(1) The website may contain links to external websites. The provider is not responsible for the data protection practices of these external websites.
(2) If third parties are engaged to process personal data, the provider ensures that they comply with applicable data protection regulations.
9. Data Transfer to Third Parties and Third Countries
(1) Personal data is transferred to third parties only if permitted by law or if the customer has given consent.
(2) If data is transferred to third countries (outside the EU), the provider ensures that appropriate data protection measures are in place.
10. Final Provisions
(1) The law of the Federal Republic of Germany applies.
(2) Should any provision of these data protection provisions be invalid, the validity of the remaining provisions shall remain unaffected. An invalid provision will be replaced by one that most closely reflects the intended economic purpose.
(3) The currently valid privacy policy can be accessed on the provider’s website.